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You are more than a Girl Scout. You’re a G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)

We believe there’s no such thing as too much. That there’s no excuse for making excuses. Our strength doesn’t come from how much we can lift but from how often we can lift ourselves back up. We are everyday optimists. Adventure seekers. Problem solvers. We are girls, troop leaders, mentors, advocates, parents, Girl Scouts. We are G.I.R.L.s (Go-getter, Innovator, Risk-taker, and Leader). We will not stop. In fact, we’re just getting started. Renew today.

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Got a question? We're here to help! Give us a call at 800-475-2621

Not yet a member? Join now
Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact us at gswrc@gswrc.org.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact us at gswrc@gswrc.org to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Contact us at gswrc@gswrc.org to easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact us at gswrc@gswrc.org if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact us at gswrc@gswrc.org to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with us at gswrc@gswrc.org to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

For additional questions and assistance please contact us at gswrc@gswrc.org or 800-475-2621.